With the increasing population and the ease of tourism, there is a boom in the hospitality industry that humankind never imagined before. New hotels and restaurants are opening in every part of the world to cater to the needs of the increasing population and tourists. But why is there still a monopoly of a few hotels, and why are the new hotels failing to make their place in the list of top hotels?
What is that the new hotels are doing wrong and what is the secret-keeping the existing big names on the top? We have cracked the secret code of success in hospitality, and we are here to share it with you. The secret to success in the hospitality industry is the services of a kitchen consultant and a hotel laundry consultant. Here is how:
Hotel Laundry Consultant:
The quality of the hospitality of a hotel greatly depends on its laundry services. The better and quicker the laundry service, the more a hotel is perceived to be credible as it shows how much importance it gives to its guests.
What does a Hotel Laundry Consultant Do?
A hotel laundry consultant optimizes the laundry services to get it into the best possible working shape. A hotel laundry consultant is an expert who understands the technical stuff about both the hotel and its laundry. He will understand how the ideal customer of a hotel wants his laundry to be done and will also understand the available resources a hotel has for its laundry services.
How can a Hotel Laundry Consultant Help?
A hotel laundry consultant will actively work to eliminate the hassles and problems, pulling back the laundry service and create an environment that reduces the operational expenditure and improves the results. Here is how exactly a hotel laundry consultant does it:
The Process:
1. Research:
A hotel laundry consultant will research by taking information from the hotel regarding their laundry load, the proficiency level of their staff, types of machinery and their supplies, etc. He will then analyze that data to identify the system’s problems or the areas that can be improved.
2. Solution:
A hotel laundry consultant will work on figuring out a suitable solution for the problems he identified. The solution depends on the problems but what you can expect is a suggestion to replace machinery and supplies with better ones, training of the staff, or some specialized techniques for better results. For example, he will analyze the kind of area you are operating in and the kind of laundry you have to deal with. If you operate in a humid area, he will prepare a strategy that works the best to wash sweaty clothes.
Kitchen Consultant:
A kitchen consultant is a magician who can hook the guests to your hotel and make them sing your songs to others who are planning to visit your area or try the kind of food you serve. A hotel’s kitchen, its food, and its taste is the biggest advertisement of its services. A kitchen consultant works to improve that.
What does a Kitchen Consultant Do?
Broadly, a kitchen consultant manages the kitchen of a hotel. The scope of a kitchen consultant’s services is rather vast and depends on what you hire him for. A kitchen consultant handles a hotel’s menu, recipes, techniques, the flow of the clean and waste supplies, and everything that you can imagine in a hotel’s kitchen. You can hire him for all of these or any of these services.
When do You Need a Kitchen Consultant?
You need a kitchen consultant whenever your hotel serves food to your customers. You cannot undermine the importance of having a good kitchen consultant if you want to have good and satisfying customer service. A kitchen consultant is an expert who will not only focus on your food; he will understand your customer’s taste.
This is why a kitchen consultant will plan the kitchen that suits the menu with items that match your customer’s requirements. The kitchen will be planned according to the recipe that keeps your customer in mind rather than what feels good to your taste buds.
Similarly, some technicalities are hard for a layperson to understand, such as sizing the equipment according to the hotel’s capacity. Still, since you hired an expert kitchen consultant, you don’t have to worry about that. Moreover, how the food is served is just as important as how the food is prepared, and a kitchen consultant will take care of that depending on your customer’s preference.
For additional benefits, the services of a kitchen consultant include helping the owner to make decisions like where to buy the kitchen equipment from and who is the best supplier for the particular culinary, required for your hotel.
